Is more communication better?

I have been reading (a lot) lately about the web and how it increases connectedness and communication between individuals -- with the result of becoming more productive and inspired.  That idea excites me!  I want to be more productive and inspired!!

Here is a downside (and an important one at that) from a new study out of  Rensselaer Polytechnic Institute about increased communication:  If there are delays in feedback -- the longer the delays between nodes (people or groups communicating), the faster the overall coordination of the group will deteriorate -- all the way down to zero.

And another important thing to note, the study authors say:

..."But, after a point, you also need to know when to "shut up," Korniss explained. After a certain period of poor communication, he said, no matter how fast or accurate you attempt to make your future communication, all communication is counterproductive."

For more information click here and here.